Call Center - USAprice: contact company for price
Call Answering Features
Incoming callers can be held in a queue while they listen to a customizable recorded message. The caller can be sent to voicemail or redirected to another extension if no one picks up
A receptionist’s phone can be used to monitor multiple managers’ phones providing information on the extension’s status (off-hook, on-hook, do-not-disturb) before taking action
Pickup groups may be defined with a group of extensions. Any phone in the office can be used to answer a call that is ringing on another extension within the pickup group
Allows calls to ring in on a number of lines so that the first available person can answer.
Auto Attendant with Interactive Voice Response
An interactive voice response (IVR) system replaces the human operator and directs callers to the appropriate extensions or voice mailboxes. VoiceXML v2 is an XML-based language (eXtensible Markup Language) created to develop speech user interfaces for telephone users. It engages users through pre-recorded or synthesized audio prompts.
Call Management Features
Keeps one line 'off hook' and connected while the user makes or receives a call on another line. The user can take the original part off hold and resume the conversation.
Signals a recipient that he has an incoming call on an engaged line and allows him to hold his current call, in favor of taking the second one and then switching back to his original caller.
Room to room communication on telephone sets
Callers who get a busy signal will be alerted if the line they are calling becomes available during a specified period of time. A distinctive ring functions as an alert for when the call is connected. One need only pick up the phone to be connected to the number they were trying to reach.
The user 'saves' frequently called numbers so that they can be dialed with an assigned shortcut of two or three digits.
Hold Music (WAV File Upload)
Allows callers to hear music or a recorded message while on hold or waiting for other participants to arrive for a conference call
T.38 FAX, FAX Relay and Clear Channel Fax
The T.38 fax relay standard permits faxes to be transported across IP networks between existing fax terminals. A clear channel gives full use of the bandwidth for this purpose.
Cost and Bandwidth Saving Features
The ability to track and report facts (call recipient, length of call, on-hold time, etc.) on incoming and outgoing calls per extension
Time of Day Dialing
Creates the ability to route callas according to times of day, enabling users to reselect where a call will come to them during different time periods.
Calls can be receives via E1/T1 interface. It is also an IP router and SIP Gateway in one package. The solution supports up to 192 total IP phone ports that can be local extensions. There is a built-in E1/T1 port for connection to the PSTN or legacy phone switches. With a built-in QoS router, LAN and voice traffic can be routed to the Internet or intranet. The solution incorporates a stateful inspection firewall, NAT, DHCP client and server, VPN, and web browser for configuration. In addition, it has voicemail, T.38 fax support, and IPSec VPN. The standard capacity of is 32 IP phone ports and 2 FXS phone ports. License keys in groups of 32 and 64 IP phone ports can be incrementally purchased to maximum of 192 IP phone ports and 2 FXS analog ports.
Router is used as to allow extended voicemail (VoiceMail). This function supports voice message saving, converting and sending via E-mail to subscriber. As result, no phone required to check voice messages. Voice call can be automatically converted for different voice codec’s. It also supports SIP and H.323, different type of subscribers can be supported.
Station gateway is used to convert incoming voice traffic from PSTN (public switched telephone network) into data packets for transmission over the Ethernet. With high port densities, it will provide a low cost of ownership, convenience and great savings for Call Center in the same time allowing long-distance and international business calls.
For any questions and needs please contact us below
- Posted By: Boomerang Software Inc.
- Phone: 16174893000
- Address: 90 Concord Ave., Belmont, MA, USA
- Website: http://www.boomerangsoftware.com
Published date: September 7, 2012 -
- Business Description: involved in international trade import export of goods, products, and services
BhbbbbbbbbbbbbbbbbbComputer - Software - Guangzhou 6Soft Technology Co., Ltd. - China - October 19, 2016 - 1.00 Dollar US$
"We make the ERP software system as your request. Our vision: A Experts On E-commerce Information Management. Our mission: To truly improve our customer's E-commerce Operation Capability. Our values: Concentration, Profession, Sharing, Partaking."we ...
Erp SoftwareComputer - Software - Guangzhou 6Soft Technology Co., Ltd. - China - October 19, 2016 - 1.00 Dollar US$
We are specialized in the production of different types of welded wire meshes, diamond wire meshes, fence nettings, barbed wires, razor barbed wires, window screens, fiberglass wire meshes, gabion boxes, plastic meshes, expanded metal meshes, hexagon...
Pattern MatchingComputer - Software - SUNDARAM TECHNOLOGIES - India - September 13, 2016 - contact company for price
Traditional pattern matching technology relies upon a pixel-grid analysis process commonly known as normalized correlation. Inspection engines that can inspect network content for application-layer information are urgently required. In-depth packet i...
Safe Trade Tips
- Ask for business references and check them
- Use a payment method that offers better protection for all such as Letters of credit and verified professional escrow services. Avoid payments in advance such as money transfers
- Verify their business via their local Chamber of Commerce
- Search the internet using their website address, their business name, their phone and fax numbers, and their email addresses to see if you can find any feedback about them.
- Get to know more about scams to avoid: Internet Crime Complaint Center - International Financial Scams
- This site is never involved in any transaction, and does not handle payments, shipping, guarantee transactions, provide escrow services, or offer "buyer protection" or "seller certification"